The Data Controller informs you of its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected while browsing, purchasing a product or contracting a service through the Website: https://bienestaraudio.com/
In this regard, the Data Controller guarantees compliance with current data protection regulations, as set out in Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).
Use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identity of the Data Controller
- Data Controller: Bienestaraudio S.L.
- Tax ID (CIF): B16743205
- Registered address: CALLE JUAN LLORENS 7, Valencia – Spain.
- Email: info@bienestaraudio.com
- Website: https://bienestaraudio.com
Principles applied to data processing
When processing your personal data, the Data Controller applies the following principles, in line with the requirements of the EU General Data Protection Regulation (GDPR):
- Principle of lawfulness, fairness and transparency: The Data Controller will always request consent for the processing of personal data, which may be for one or more specific purposes about which the Data Controller will inform the User in advance with full transparency.
- Principle of data minimisation: The Data Controller will only request the data strictly necessary for the purpose(s) for which it is requested.
- Principle of storage limitation: The Data Controller will retain personal data for the time strictly necessary for the purpose(s) of processing. The Data Controller will inform the User of the applicable retention period according to the purpose.
In the case of subscriptions, the Data Controller will periodically review the lists and remove records that have been inactive for a considerable time. - Principle of integrity and confidentiality: Personal data collected will be processed in a way that guarantees its security, confidentiality and integrity.
The Data Controller takes the necessary precautions to prevent unauthorised access to, or misuse of, its users’ data by third parties.
Collection of personal data
You don’t need to provide any personal data to browse the Website.
The cases in which you do provide personal data are as follows:
- When purchasing a product or contracting a service.
- When signing up to a subscription form or newsletter, which the Data Controller manages using MailChimp.
Rights
The Data Controller informs you that, regarding your personal data, you have the right to:
- Request access to the data held.
- Request rectification or erasure.
- Request restriction of its processing.
- Object to the processing.
You may not exercise the right to data portability.
The exercise of these rights is personal and must therefore be carried out directly by the data subject, by making a request directly to the Data Controller. This means that any customer, subscriber or collaborator who has provided their data at any point can contact the Data Controller and request information about the data held, how it was obtained, request its rectification, object to its processing, restrict its use, or request its erasure from the Data Controller’s files.
To exercise your rights, you must send your request together with a photocopy of your National ID Document (or equivalent) to the following email address: info@bienestaraudio.com
The exercise of these rights does not include any data that the Data Controller is legally required to retain for administrative, legal or security purposes.
You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency (Agencia Española de Protección de Datos), if you consider that the processing of your personal data infringes the Regulation.
Purpose of personal data processing
When you connect to the Website to send an email to the Data Controller, subscribe to its newsletter, or purchase a product or contract a service, you are providing personal data for which the Data Controller is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by — Bienestaraudio S.L. — solely as described on the following pages:
The personal data and purpose of processing by the Data Controller differ depending on the information collection method:
- Product or service contracting forms: The Data Controller requests personal data which may include: first and last name, ID document (tax ID number, foreign resident ID number, passport or residence permit), email address, postal address, phone number and payment details (payment methods or bank details), for the purpose of maintaining a business relationship with the User, sending orders, providing the contracted services, and invoicing and collecting payment for the contracted products or services.
- Content subscription forms: The Data Controller requests the following personal data: first and last name, email address, phone number and a website address, in order to manage the subscription list and send newsletters, promotions and special offers. The personal data provided to the Data Controller will be stored on the servers of The Rocket Science Group LLC d/b/a Mailchimp, based in the USA.
There are other purposes for which the Data Controller processes personal data:
- To guarantee compliance with the conditions set out in the Legal Notice and with applicable law. This may include developing tools and algorithms that help the Website guarantee the confidentiality of the personal data it collects.
- To support and improve the services offered by this Website.
- To analyse user browsing. The Data Controller collects other non-identifying data obtained through the use of cookies, which are downloaded to the User’s computer while browsing the Website, and whose characteristics and purpose are detailed on the Cookie Policy page.
Security of personal data
To protect your personal data, the Data Controller takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, unauthorised access, disclosure, alteration or destruction.
Your data may be added to a mailing list file, for which the Data Controller is responsible for managing and processing. The security of your data is guaranteed, as the Data Controller takes all necessary security measures and guarantees that personal data will only be used for the stated purposes.
The Data Controller informs the User that their personal data will not be transferred to third-party organisations, except where such transfer is required by a legal obligation or where the provision of a service requires a contractual relationship with a data processor. In the latter case, data will only be transferred to the third party once the Data Controller has obtained the User’s express consent.
However, in some cases collaborations may take place with other professionals; in such cases, the User’s consent will be requested, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out under the strictest security standards.
Content from other websites
Pages on this Website may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited that other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using that code.
Cookie Policy
For this Website to function correctly it needs to use cookies, which are pieces of information stored in your web browser.
You can find all the information regarding the cookie collection and processing policy on the Cookie Policy page.
Legal basis for data processing
The legal basis for processing your data is:
- The data subject’s consent.
- Performance of the contract or the application of pre-contractual measures with the data subject, in order to provide a product or service purchased from the Data Controller.
- To comply with legal obligations.
Categories of personal data
The categories of personal data processed by the Data Controller are:
- Identifying data.
- No specially protected categories of data are processed.
Retention of personal data
Personal data provided to the Data Controller will be retained until you request its erasure.
Recipients of personal data
- Mailchimp The Rocket Science Group LLC d/b/a, based in the USA.
More information at: https://mailchimp.com
The Rocket Science Group LLC d/b/a processes data in order to provide its email marketing services to the Data Controller. - Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the Data Controller analyse how Users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted directly to and stored by Google on servers in the United States.
More information at: https://analytics.google.com
You can see how Google manages privacy with regard to the use of cookies and other information on Google’s Privacy Policy page: https://policies.google.com/privacy?hl=en
You can also see a list of the types of cookies used by Google and its partners, and all the information regarding their use of advertising cookies, at:
Web Browsing
While browsing the Website, non-identifying data may be collected, which may include your IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.
The Website uses the following third-party analytics services:
- Google Analytics.
The Data Controller uses the information obtained to gather statistical data, analyse trends, administer the site, study browsing patterns and collect demographic information.
The Data Controller is not responsible for the processing of personal data carried out by third-party websites that may be accessed through the various links contained on the Website.
Accuracy and truthfulness of personal data
You agree that the data provided to the Data Controller is correct, complete, accurate and up to date, and undertake to keep it duly updated.
As a User of the Website, you are solely responsible for the truthfulness and accuracy of the data submitted to the Website, releasing the Data Controller from any liability in this respect.
Acceptance and consent
As a User of the Website, you declare that you have been informed of the conditions regarding the protection of personal data, and you accept and consent to its processing by the Data Controller in the manner and for the purposes indicated in this Privacy Policy.
To contact the Data Controller, subscribe to a newsletter or leave comments on this Website, you must accept this Privacy Policy.
Changes to the Privacy Policy
The Data Controller reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments, as well as to industry practices.
These policies will remain in effect until duly amended by others published in their place.
